Dixie Electric Cooperative DOES NOT use ANY local businesses as authorized payment locations. The only physical locations where payments can be made are at our offices located at 9100 Atlanta Highway in Montgomery, and 402 East Blackmon in Union Springs. We also do not accept payments via Paypal. Payments can be made online at www.dixie.coop or through our automated system at 1-888-349-4332. We are NOT responsible for payments made at unauthorized locations, or for delays in receipt and posting of payments.
Please also be aware that if you choose to use a payment method other than those methods mentioned above, there can be a delay in posting of payments due to the various remittance processes used by these unauthorized payment agents. Some delays can be as long as 3-5 business days. Should an account be disconnected for non-payment due to these payment delays, you will be responsible for any applicable fees and deposits required for reconnection of service.
In January 2013, we installed solar panels as part of a research project. We hope that our information will help our member-owners make an educated decision regarding solar, and that our research will demonstrate our commitment to the local community in regards to understand and utilizing renewable resources whenever it is economically feasible. To view the online monitoring of our solar power production, CLICK HERE.
We were just notified by a local business that a telephone scam has once again hit our area. The caller contacts the business stating that the power bill has not been paid, or that the recent payment was rejected, and they are pending immediate disconnection of service. The caller then encourages the business to make a payment by going to a local drug store or convenience store to purchase a prepaid credit card to make a payment. Fortunately in this instance, the business refused to make payment and instead contact the cooperative. READ MORE...