We now have another convenient option for you to make a payment, view your billing history, or monitor your electric use. You can even set up alerts to remind you when your bill is due. Visit the Apple or Android store to download your FREE mobile app today. Click here to learn more about using our Mobile Apps
On the night of Sat., May 18, we experienced a power outage in north Macon county. The outage was the result of a damaged transformer in our Notasulga substation. Approximately 900 members were without power until 1 a.m. Sunday at which time the number was reduced to around 600. All power was restored by 5:15 a.m. on Sunday. We appreciate everyone's patience and understanding as crews worked to replace the transformer and restore power as quickly as possible.
Be sure to check out our new Customer Service Portal. It is designed to be more user-friendly than our previous online billing system, and offers great features. You can sign up for e-bills and levelized billing, or monitor your electric usage. The new Customer Service Portal is just one more way we are looking out for you.
As we mentioned in the March issue of Alabama Living, we have installed solar panels as part of a research project. We hope that our information will help our member-owners make an educated decision regarding solar, and that our research will demonstrate our commitment to the local community in regards to understand and utilizing renewable resources whenever it is economically feasible. To view the online monitoring of our solar power production, click here.
Alabama Living is now available online. Click here to view the latest edition, and subscribe to receive e-mail alerts when a new issue is posted.
MyUsage.com, a FREE service from your electric cooperative, offers residential member-owners the opportunity to monitor their daily electricity consumption. Click here for more details.
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