We were just notified by a local business that a telephone scam has once again hit our area. The caller contacts the business stating that the power bill has not been paid, or that the recent payment was rejected, and they are pending immediate disconnection of service. The caller then encourages the business to make a payment by going to a local drug store or convenience store to purchase a prepaid credit card to make a payment. Fortunately in this instance, the business refused to make payment and instead contact the cooperative. READ MORE...
Dixie Electric Cooperative will be awarding four $2,500 scholarships in 2014 through the Electric Cooperative Foundation. Click here to learn more about the scholarship program and download an application.
We are now accepting applications for the 2014 Youth Tour. If you know any high school juniors living or attending school in one of the eight counties served by Dixie, please encourage them to apply for this once in a lifetime opportunity. To learn more or download an application and information packet, click here.
Be sure to check out our new Customer Service Portal. It is designed to be more user-friendly than our previous online billing system, and offers great features. You can sign up for e-bills and levelized billing, or monitor your electric usage. The new Customer Service Portal is just one more way we are looking out for you.
As we mentioned in the March issue of Alabama Living, we have installed solar panels as part of a research project. We hope that our information will help our member-owners make an educated decision regarding solar, and that our research will demonstrate our commitment to the local community in regards to understand and utilizing renewable resources whenever it is economically feasible. To view the online monitoring of our solar power production, click here.
The final count is in and our member-owners have spoken in favor of mail voting. An overwhelming response of more than 34 percent of our member-owners submitted ballots with the final vote being 5,866 for mail voting and 274 against mail voting.
We would like to thank everyone for taking the time to submit their ballot. Your cooperative is dedicated to serving its member-owners with accountability and integrity. This balloting process is just one more way we are looking out for you.
We have received reports that release 7.0.2 of the new iOS 7 for iPhones is not allowing payments to be made through our mobile app. The app developer has been notified of the problem and they are working to resolve the issue. However, we do not have an estimation as to when a fix will be available. We apologize for any inconvenience this may cause, and encourage you to utilize one of our other convenient payment options until it is resolved.
Our Annual Report for calendar year 2012 is now available online. Click here to view.
MyUsage.com, a FREE service from your electric cooperative, offers residential member-owners the opportunity to monitor their daily electricity consumption. Click here for more details.